Ilsa is a single mother of three living in Redwood City. After a severe storm caused extensive water damage to their apartment, black mold quickly inundated their possessions, and they lost everything. She was forced to throw away their furniture and mattresses. Fortunately, their landlord moved them to another unit, but Ilsa had no means to purchase new mattresses, leaving her family to sleep on the hardwood floor.

Ilsa’s healthcare provider at San Mateo Medical Center, the county’s sole public hospital, brought her situation to our attention. Thanks to our Caring Hands in Health program, we were able to quickly respond to her needs. Within 48 hours of receiving her application, the Foundation furnished new bedframes, mattresses, bedding, bedroom furniture and a highchair for her toddler, providing crucial support for her family.

Stories like Ilsa’s are far from unique in San Mateo County, often going unnoticed. When government programs and insurance fall short, it’s essential that we have a means to support those in greatest need.